Opis: Delivering IT - Valerie Graeser, Leslie P. Willcocks, V Graeser

"Delivering Business Value from IT" is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1, 2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter. This is a "'Computer Weekly' Professional Series" book, which contains high visibility case studies including Safeway, Unipart, Hewlett Packard, Morgan Stanley, CNN, BP Exploration, British Aerospace, and Royal and Sun Alliance.Introduction - Trends and challenges in IT evaluation; Answering the challenges: lifecycle evaluation and more; Project management and post-implementation evaluation; Developing a balanced business scorecard for IT; Sink or swim: the evaluation key to IT outsourcing; E-valuation 1: not business as usual?; E-valuation 2: four approaches; Perennial issues: from infrastrucure and benchmarking to mergers and acquisitions.

Szczegóły: Delivering IT - Valerie Graeser, Leslie P. Willcocks, V Graeser

Tytuł: Delivering IT
Autor: Valerie Graeser, Leslie P. Willcocks, V Graeser
Producent: Butterworth Heinemann
ISBN: 9780750647441
Rok produkcji: 2001
Ilość stron: 320
Oprawa: Miękka
Waga: 0.57 kg

Recenzje: Delivering IT - Valerie Graeser, Leslie P. Willcocks, V Graeser