Opis: Getting Past No - Roger Fisher, William Ury

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE - REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Szczegóły: Getting Past No - Roger Fisher, William Ury

Tytuł: Getting Past No
Autor: Roger Fisher, William Ury
Producent: Century
ISBN: 9780712655231
Rok produkcji: 1992
Ilość stron: 176
Oprawa: Miękka
Waga: 0.17 kg

Recenzje: Getting Past No - Roger Fisher, William Ury