Opis: Culture and Trust in Technology-Driven Organizations - Frances Alston

Culture and Trust in Technology-Driven Organizations provides insight into the important role that culture and trust can play in the success of high-technology organizations. This book reviews the literature and results of an empirical study that investigated the relationship between mechanistic and organic cultures and the level of trust in technology-based organizations. The book outlines the literature on organizational trust and culture and the role theorists believe they play in the success of a changing domestic and global business environment. It identifies ways of defining culture and trust as well as the survey instruments used to measure them. The book then examines the results of two studies that demonstrate the connection between organizational culture and trust. The two studies were conducted at separate times using data collected from several companies within a three-hour radius of each other. These companies are highly dependent upon the ability to identify, hire, and retain highly skilled knowledge workers. These workers are critical for the companies to successfully compete within the scope of their business and expand into their current and other markets. The book provides a practitioner's guide-based on the literature review and the results of the studies examined-that can be used to assess, diagnose, and improve employees' perception of their work culture and improve trust found in organizations. This guide provides management with actions and activities that should be considered when handling the day-to-day business of the organization. If followed, these activities can be instrumental in designing a culture that leads to success and ease of operation for the organization and its members.Importance of Trusting Cultures Introduction Technology-Driven Organizations in the Global Marketplace Relationship between Increased Productivity and Trusting Cultures LITERATURE REVIEW AND THE EMPIRICAL STUDY Literature Review Introduction Organizational Culture Defining Organizational Culture Burns and Stalker's Organic and Mechanistic Management Systems Likert System IV Management Process Connection between Mechanistic and Organic Cultures and Likert Management Systems Summary of Culture Literature Review Organizational Trust Defining Organizational Trust Principal Trust Attributes Summary of Trust Literature Review RESULT OF EMPIRICAL STUDIES Research Statement and Methodology Introduction Research Question and Objective Hypotheses Research Significance and Contribution to the Body of Knowledge Contribution to the Discipline of Management and Leadership Survey Instrument Selection Demographic Questionnaire Targeted Population Data Collection Process Pilot Study Conducting the Pilot Study Pilot Results Summary of Pilot Study Lesson Learned Full Study Introduction Description of Data Analysis Methods Data Characteristics Participating Organizations Data and Analysis of Results Normality and Survey Reliability Analysis Mean Analysis Correlation Analysis Hypothesis Testing-Trust Attributes Analysis by Organization Summary of Organizational Analyses Trust in Technology-Driven Organizations Gender Analysis Ethnic Group Analysis Age Analysis Job Tenure Analysis Industry Analysis Job Status/Position Analysis Conclusion Technology-driven organization culture Characteristics of Technology-Driven Organization Cultures Redefining Cultures for Technology-Driven Organizations Culture-the Foundation of Trust Summary Study Recommendations and Conclusions Recommendations Conclusion Limitation of the Study Areas for Future Study PRACTITIONER'S GUIDE Practitioner's guide Introduction Organizational Diversity Organizational Alignment and Policies Dealing with Perceptions Role of Trust Attributes in Building a Culture of Trust Selection and Promotion of New Managers Building Trusting Cultures Perils of Distrust Behaviors That Facilitate Trust Interpersonal Communication Soft Side of Management Leader's Role Leadership Styles Manager's Toolkit Introduction Guidelines for Assessing Organizational Culture and Trust Case study Case study Case study Case study Case study Individual Trust Questionnaire Organization Trust Questionnaire Employee Engagement Trust Questionnaire Management Trust Questionnaire Instruction for Completing the Organizational Culture Questionnaire Culture Focus Group Questions Trust Focus Group Questions Practitioner Guide Summary References Appendix A: Participating Organization Data and Charts

Szczegóły: Culture and Trust in Technology-Driven Organizations - Frances Alston

Tytuł: Culture and Trust in Technology-Driven Organizations
Autor: Frances Alston
Producent: Apple
ISBN: 9781482209235
Rok produkcji: 2013
Ilość stron: 179
Oprawa: Twarda
Waga: 0.39 kg

Recenzje: Culture and Trust in Technology-Driven Organizations - Frances Alston