Opis: Program Management in Defense and High Tech Environments - Charles Christopher McCarthy

Program management in a technical environment is as much art as it is science. Effective program managers are able to combine management and leadership skills for the good of the program and the people entrusted to them. This book illuminates the entire life cycle of the program-from the customer's original concept to successful completion. It includes many helpful ideas and insights into why programs and program managers can fail. Much more importantly, it provides insights about how program managers can succeed. Program Management in Defense and High Tech Environments is organized as a chronological "tale" of a program life cycle, with "side trips" that cover the important concepts of leadership, claims and claims avoidance, earned value measurement (EVM), communication basics, negotiations, and coaching. The book begins with an overview of program management, discussing the role of program managers, their required skills and experience, and the types of programs and contracts. The remainder of the book provides more detail on the program manager's role and the environment in which he or she works. Understanding that academic explanations of program management activities can be dry, the author uses true-to-life stories to present the nuts and bolts of the work. These stories illustrate the science of program management and the art that is necessary for success. The book discusses many of the common program pitfalls. It explains how to detect and avoid scope creep-the unintended expansion of program scope. It details both internal and external scope creep and stresses the importance of constant vigilance to prevent cost overruns and schedule delays. Program Management in Defense and High Tech Environments is a comprehensive guide for early- and mid-career program managers to understand what they need to do to be successful. It is also a valuable resource for later-career program managers who want to learn through other program managers' successes and failures.Overview: Program Management in the Department of Defense (DoD)/High Technology Environment Role of the Program Manager Qualifications, Experience, Talents, and Skills Types of Programs Types of Contracts Organizational Overview-Departmental Interfaces Summary End of Chapter Questions Learning the Ropes: Understanding the Culture, the Customer, and the Program Capabilities The Program in the Company Culture The Program and the Customer (And His or Her Culture) The Program and the Team End of Chapter Questions Identifying Opportunities The Program Manager's Knowledge Is Key Program Manager Opportunities End of Chapter Questions Pre-Proposal Work Using Pre-Proposal Efforts to Develop a Winning Proposal Other Considerations Summary End of Chapter Questions The Proposal Process for a "Typical Program" The Important Pre-Proposal Period To Bid or Not to Bid Developing the Strategy-Getting Started "Price to Win" Leading the Proposal Team Building the Team Proposal Preparation-Storyboarding and Team Dynamics Pricing Pricing Strategies and Risk Management Reviews Business Reviews-The Sign-Off Process Noncompetitive Proposals Winning and Almost Winning the Contract-Final Negotiations Contract Refinement But What if You Lose? What if You Lost for the "Wrong Reason"? End of Chapter Questions Planning the Program and Starting Work The Management Part The Leadership Part Sourcing Outsourcing Work Packages Outsourcing Product Building the Program Culture End of Chapter Questions Running the Program Leadership Styles Making Progress and Monitoring Progress Monitoring Progress-Metrics Focusing on Quality Managing the Customer Identifying and Avoiding Performance Traps Getting "Stuck" and Getting "Unstuck" Customers as Motivators Keeping Senior Management Engaged Detecting Trouble and Determining What To Do About It When Problems Get Really Bad Countervailing Forces and Priorities Detecting and Avoiding "Scope Creep"-Internal Detecting and Avoiding "Scope Creep"-External Scope Creep-In Summary Monitoring Versus Controlling Cost Control in the Trenches Monitoring Schedules-Program Reviews Leadership and Caring Program Changes and Continuity Managing External Changes Celebrating Victories-Confronting Defeats Dealing with Individual Performance Problems Diagnosing and Resolving Problems Celebrating the Success at the End of the Program Summary End of Chapter Questions Claim Identification, Claim Management, and Claim Avoidance Late GFE Defective GFE Delayed Approvals or Contract Actions Inappropriate Disapprovals or Comments Noncontractual Direction Flawed Technical Specifications Defective Information Claims Against You Other Considerations in Claim Management Summary End of Chapter Questions Leadership Models Leadership: Getting People To Do What You Want Them To Do Summary End of Chapter Questions Communications Communications among the Team What About Communication outside the Team? Communication with the Customer A Critical Communication Skill Summary End of Chapter Questions Earned Value Management Applying EVM Theory Summary End of Chapter Questions Negotiations Contract Negotiations Customer Negotiations-Ongoing Contracts Internal Negotiations-Work Budgets Support Groups-Negotiations with Support Groups Supplier Negotiations Subcontractor Negotiations Summary End of Chapter Questions Coaching Recognizing Influence in Coaching Determining When to Coach Summary End of Chapter Questions Inheriting a Program Already in Progress Becoming a Member and Leader of the Team Importance of Continuity Fresh EAC Summary End of Chapter Questions

Szczegóły: Program Management in Defense and High Tech Environments - Charles Christopher McCarthy

Tytuł: Program Management in Defense and High Tech Environments
Autor: Charles Christopher McCarthy
Producent: Apple
ISBN: 9781482208382
Rok produkcji: 2015
Ilość stron: 288
Oprawa: Twarda
Waga: 0.54 kg

Recenzje: Program Management in Defense and High Tech Environments - Charles Christopher McCarthy