Opis: Contact US! Trainer's Manual - Jane Lockwood, Hayley McCarthy

CONTACT US develops high-end professional English language communication skills for the BPO industry. This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.

Producent:
Cambridge University Press
José Abascal 56 lok. 1°
28003 Madrid (ES)
tel: +34 91 171 58 00
email: [email protected]

Szczegóły: Contact US! Trainer's Manual - Jane Lockwood, Hayley McCarthy

Tytuł: Contact US! Trainer's Manual
Podtytuł: Call center English skills
Autor: Jane Lockwood, Hayley McCarthy
Wydawnictwo: Cambridge University Press
ISBN: 9780521178587
Kategoria: Podręczniki
Przedmiot: Język angielski
Języki: angielski
Rok wydania: 2018
Ilość stron: 64
Format: 21.0x29.7cm
Oprawa: Miękka
Waga: 0.19 kg

Recenzje: Contact US! Trainer's Manual - Jane Lockwood, Hayley McCarthy